RETURNS & REFUNDS
Returns Accepted up to 14 Days Following Receipt. Buyer is responsible for all postage charges. Please refer to the RETURN POLICY for full details on the CHECKOUT PAGE.
ALL ITEMS LARGER THAN 20”/51cms SHIP ROLLED IN A TUBE UNLESS:
- You email IMMEDIATELY after ordering to state you will be collecting from the studio
- You are happy to accept SHIPPING AT ACTUAL COST which will be invoiced to you just PRIOR TO DESPATCH. Please select COLLECT FROM STUDIO when ordering. I will always advise you of shipping costs ASAP following purchase.
- The information in an individual DESCRIPTION section states otherwise
When shipping in a tube any STRETCHER BARS will be removed.
All rolled items should be REMOVED FROM THEIR PACKAGING ASAP FOLLOWING DELIVERY AND LAID FLAT AWAY FROM UV LIGHT until they can be re-stretched over mounting bars or framed. You can then get the canvas re-stretched/mounted or framed at your local framers.
After receiving your order all items ship ASAP to your BILLING ADDRESS you provide during checkout. However, please be aware that some original paintings will require finishing and varnishing prior to dispatch. I will update you with an estimated shipping date but please allow up to 21 working days in certain circumstances to allow for drying times.
Generally original artwork does NOT incur customs charges and I will ship with appropriate tariff codes, however, in the event that you are charged customs/import duties/taxes on your purchase, this is the SOLE RESPONSIBILITY OF THE BUYER.
All parcels are INSURED (and TRACKED in regions where this is possible.) There are generally NO customs/duties to pay on contemporary art BUT please check with your local customs office as any customs/tax/duty is the SOLE RESPONSIBILITY OF THE BUYER.
*ALL ITEMS WILL REQUIRE A SIGNATURE UPON DELIVERY
ALL PRINTS SHIP FLAT.