REFUND & RETURN POLICY
Returns Accepted up to 14 Days Following Receipt. Buyer is responsible for all postage charges. Please refer to the RETURN POLICY for full details on the CHECKOUT PAGE.
Unless otherwise stated ALL work is signed to the REVERSE to allow the customer to hang the piece in any orientation.
Deep Edge Canvas can be hung directly from well secured nails or screws in the wall to allow the painting to sit flush.
All Framed Original Paintings and Fine Art Prints are supplied READY TO HANG
Direct heat may adversely affect any original painting as will direct contact with water or damp.
Standard shipping costs are INCLUDED in the price but please note the following:
ALL ITEMS LARGER THAN 20”/51cms SHIP ROLLED in an ANTI-DENT TUBE which is the safest way to ship oversized works UNLESS:
- You email IMMEDIATELY after ordering to state you will be collecting from the studio
- You would prefer a larger piece shipped on stretcher bars and you are happy to accept SHIPPING AT ACTUAL COST which will be invoiced to you just PRIOR TO DESPATCH. Please select COLLECT FROM STUDIO when ordering so the system will not charge for shipping at the initial stage. I will always advise you of shipping costs ASAP following purchase.
- The information in an individual DESCRIPTION section states otherwise
When shipping in a tube any STRETCHER BARS will be removed.
All rolled items should be REMOVED FROM THEIR PACKAGING ASAP FOLLOWING DELIVERY AND LAID FLAT AWAY FROM UV LIGHT until they can be re-stretched over mounting bars or framed. You can then get the canvas re-stretched/mounted or framed at your local framers.
After receiving your order all items ship ASAP to your BILLING ADDRESS you provide during checkout. However, please be aware that some original paintings will require finishing and varnishing prior to dispatch. I will update you with an estimated shipping date but please allow up to 21 working days in certain circumstances to allow for drying times.
Generally original artwork does NOT incur customs charges and I will ship with appropriate tariff codes, however, in the event that you are charged customs/import duties/taxes on your purchase, this is the SOLE RESPONSIBILITY OF THE BUYER.
All parcels are INSURED (and TRACKED in regions where this is possible.) There are generally NO customs/duties to pay on contemporary art BUT please check with your local customs office as any customs/tax/duty is the SOLE RESPONSIBILITY OF THE BUYER.
*ALL ITEMS WILL REQUIRE A SIGNATURE UPON DELIVERY
ALL PRINTS SHIP FLAT.